Any premium memberships initiated on one of our sites will incur a service charge, this will show as Netfanpaymnt on your statement. 

Why does my bank statement have a charge for Netfanpaymnt?

FAQ's

A NOTE ON CHARGEBACKS AND FRAUDULENT TRANSACTIONS:

Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

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Submit a Query

“Why am I being charged?”

The fee that you have been charged is in relation to a premium membership that you have opted in to. 

“I am trying to pay. Why is my card being declined?”

Your payment may temporarily declined until you can verify your bank the validity of your transaction, due to the regulatory security checks that your bank may choose to carry out. 

Stop mobile billing and future payments at any time by texting STOP to 89895. 

“I pay via my mobile phone provider. How do I cancel?”

“How do I cancel my subscription?”

Cancel your subscription at any time by vising your profile on the site and following the steps on the Membership page. 

“What are the benefits of VIP Membership?”

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

“How can I pay for membership?”

Opt in for a premium membership at any point by upgrading your account via the Membership section of your chosen site.